This page is to inform our users of any known issues with the VyprVPN service. VyprVPN is a secure personal VPN service that provides a secure, encrypted connection to the Internet to protect user privacy and security. The latest service status updates and announcements are listed first. Update (9:30 AM CST): This issue is resolved. Please log out and back into the VyprVPN app if you are still unable to connect. We are currently investigating an issue causing some customers to be unable to log into the VyprVPN app or establish a connection when logged in. Many antivirus systems, including Windows Defender, Norton, Avira, and others, are falsely flagging VyprVPN and other VPN services as potential threats. Please rest assured that the VyprVPN application contains no malicious code, and will not harm your devices in any way. GRAND CAYMAN, CAYMAN ISLANDS Ap Golden Frog, a global software and Internet application development company, announced today that it has added a new VyprVPN server cluster in Moscow, Russia. You can safely set your security software to ignore VyprVPN, and continue using the service regularly. VyprVPN for Mac is an application that automatically configures and simplifies managing your VPN. GRAND CAYMAN, CAYMAN ISLANDS J Golden Frog, a global software and Internet application development company, announced today that it has added a new VyprVPN server cluster in Italy. We have submitted reports to many antivirus organizations to correct this as soon as possible. Internet privacy policies continue to be an issue in Europe. Update (9:00 PM CST): This has been resolved, and customers can successfully contact support from the VyprVPN app. We are currently investigating an issue with the in-app Contact Support and Report A Bug functions. This issue is resolved in the recently released 4.2.5.5 version of VyprVPN for iOS! Until this is resolved, please use our Contact Supportpage or email us directly at 15 Beta Connection Trouble The app may show that it has successfully sent the request, but we are currently not receiving these on our end. We are aware of issues when using Wireguard on iOS 15 Beta. Currently, we recommend connecting with a different protocol. To change the protocol in the VyprVPN app, Tap Customize, select Protocol, and choose IKEv2 or OpenVPN. We appreciate your patience and will post updates here. If you have any other questions, please contact our support team.Īt this time, customers may be unable to access the Disney+ and ESPN streaming services while connected to VyprVPN.Īt this time, customers may have trouble accessing certain Netflix titles on our Canada, Germany, UK, and US servers. After cancellation is complete, contact customer support to request your refund via live chat or email. Head to the Account tab and click Cancel Service. In the meantime, you are still able to view everything that is available on Netflix globally. Quick Guide - How to Cancel VyprVPN and Request a Refund. One of the reasons we recommend Golden Frogs VyprVPN is the good reputation of the business and its longtime advocacy of internet privacy, security, and. We are working to get this resolved as quickly as possible and will provide an update as soon as we can.
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